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Mayor Cantrell: distribution centers available, individual FEMA assistance not yet ready

New Orleans Mayor LaToya Cantrell gave an update on the recovery response for the Orleans Parish after Hurricane Ida.

NEW ORLEANS — In a live update Tuesday afternoon, New Orleans Mayor LaToya Cantrell announced that several distribution centers will be available for residents Tuesday as a way to bring relief to those affected by Hurricane Ida.

Here's what residents should know regarding distribution centers, FEMA assistance and more. 

Food distribution

  • Food distribution centers will be opened at various times throughout the day Tuesday. Permanent centers are forthcoming and will be announced by city officials.  
  • Distribution cites include the following; 

AC and charging stations

  • Cooling stations are provided by the Regional Transit Authority with 70 cooling buses located at each of the food distribution centers.
  •  Rosenwald Recreation Center on S. Broad Street will have charging stations from 8 a.m. until 6 p.m. Tuesday. Other charging stations can be found here

Special medical needs

  • Anyone with special medical needs should call 311 to register for medical assistance.

Infrastructure and power restoration

  • Roads are being cleared of debris to allow people to walk and drive to distribution centers.
  •  As more power become available, it will be extended to distribution centers before spreading to homes.
  • Debris sat on the curbs of homes will be picked up starting Tuesday, while limited trash pick up will begin Thursday.


FEMA assistance

  • Over 113,000 households applied for federal assistance, with the majority coming from the Orleans Parish.
  • Individual assistance is not yet available from FEMA but people are still encouraged to start registering. 
  • Residents should keep all receipts of expenses from lodging and cleanup to be considered for reimbursement.
  • People can start the cleanup process around their homes but should document all damages with photos and videos and for FEMA inspections.

Affected pets

  • The Louisiana SPCA said they've received numerous calls of animals being in heat distress and having heat strokes.
  • Cooling centers for pets will be located along with the 70 cooling buses at food distribution centers.
  •  SPCA advises people not to exercise their pets in the middle of the day when it's the hottest and to cool their animals off in pools in possible.
  • Reports to injured animals should be called in to 911 and other animal-related non-emergencies can be reported by calling 311.

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