NEW ORLEANS -- Several weeks ago, work began to elevate Carrie Merrill's once-Katrina flooded home 3 to 4 feet, a project to avoid the nightmare again, but has now created one.
"I'm seeing holes and just disaster, where it wasn't that way before,” Merrill said.
Merrill says, about a year ago, she paid a contractor called The Shoring Company of Louisiana $80,000, money from the state's Hazard Mitigation Grant Program.
She says a crew finally started working Sept. 28, but abruptly stopped a few days later.
"On Oct. 9, they just packed up and left and this is my home that they left,” Merrill said.
In the weeks since, Merrill says she's had little contact with the project manager, who did give her an excuse.
"He said the elevation truck is broke and that's as much as he's telling us,” she said.
At the Belle Chasse address listed online for the contractor, the same address Merrill was given, we found an empty office.
We briefly spoke by phone with the project manager, who said he'd get back to us, but now two days later, he still hasn't.
For now, the search for answers continues, as Carrie Merrill waits things out in a home sitting on cinder blocks, surrounded by huge piles of dirt.
"I'm thinking that maybe it could just start sinking at any minute because all of the dirt is sitting right there,” Merrill said. "I'm feeling like they just messed over me. This is how they left my house and it's not a good feeling."