Action Report: Deckhand still In tears, one month after meeting claims administrator


by Bill Capo / Eyewitness News

Posted on September 29, 2010 at 7:34 PM

Updated Wednesday, Sep 29 at 10:12 PM

DULAC, La. -- Bayou Grand Caillou in Dulac looks as calm and peaceful as ever, but along the banks, fishing families struggle with lost income from the BP oil spill.

"It's really hurtful," said Adrianne Trosclair, who then hid her face in her hands as she burst into tears.

"We suffering terribly. We all are. A lot of people down here is like that," said her father Wallace.

Adrianne Trosclair is a deckhand on the shrimp boat owned by her father, and they have not been fishing since May 6.

"I'm still going to my daddy for money, and it is still hard on him," said Adrianne.

"Financially, I borrowed from my sons when they got money from working for Vessels of Opportunity," is how Wallace described the help he has sought during tough times.

When oil spill claims administrator Ken Feinberg's group sent Adrianne a $300 emergency check, I took her to meet Feinberg Sept. 2.

After Adrianne met Feinberg, she thought she would get the help she needed. Sure enouigh, a few days leter she got a second check, but when she added the two of them together, the total was just $850 a month for six months -- not nearly enough to pay her bills, so once again, she was left in tears.

"I don't even have a dollar in my pocket, I don't even have a dollar in my bank account. I can't do it no more. I need some help. I need Mr. Feinberg to get his story straight, get his people right, and do something about this."

When Feinberg was in New Orleans yesterday, I asked reporter Maya Rodriguez to give him reports on three families who still need help. The Fabachers worry about losing the car needed to get to dialysis, the Benoits, wonder how they will pay the mortgage, and the Trosclairs, who have to seek help again.

"Too frustrated, too frustrated," said Wallace.

"It's so hurtful, you don't know what to do," cried Adrianne. "You don't know if you should wake up the next morning and live."

I'll let you know what happens.

A spokeswoman for Feinberg's Gulf Coast Claims Facility said those with questions about their claims should call toll free 1-800-916-4893, and be able to get a detailed explanation of the status of their claim.

If you have a  problem you want Action Reporter Bill Capo's help with, email him at or call the Action Line at 504.522.4404.