The Public Service Commissioner for the Northshore area is launching an investigation into an electric company.
Earlier this week, we told you about several complaints from customers of Washington-St. Tammany Electric Co-Op. They say they experience power outages too frequently and several hours without air conditioning over the weekend was the last straw.
The Co-Op says the cause of the weekend disturbance was another utility company damaging wires, which led WST to transfer power service for the North Covington area to a different area while repairs were made. However, that led to an overload of the system, leaving customers in the dark.
Commissioner Eric Skrmetta started looking into the complaints after our report, requesting outage records from the Co-Op to review. He plans to start a formal investigation at the Commission's September meeting.
He said, "It's a balancing act and what we want to do is make sure that the companies are paying particular attention to consumers because the goal is to provide the consumer with a reliable source of electricity at all times. "
The commissioner requests any complaints with WST to be called into his office at 985-624-4660.