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NEWORLEANS - A water main break caused the loss of water pressure in eastern New Orleans and prompted Sewerage and Water Board officials to call for a precautionary water boil for a section of New Orleans East along the lakefront.

The Sewerage and Water Board and the Department of Health and Hospitals issued a precautionary boil water advisory for a portion of New Orleans East, bounded by Dowman Road, BullardAvenue, Morrison Road and Hayne Boulevard.

The water main break occurred around 11 p.m. Monday, when a 30-inch water main failed at the intersection Morrison Road and Mayo Boulevard, said Marcia St. Martin, executive director of the Sewage and Water Board.

According to Sewerage and Water Board officials, customers in other areas of the city are not affected and do not need to boil their water.

Customers in the affected area should:

  • Bring water to a rolling boil for one minute (timing starts when the water starts to bubble.)
  • Allow water to cool before using.
  • Store cooled water in a clean container with a cover.

Customers should use cooled, boiled water or bottled water for:

  • Drinking.
  • Brushing teeth.
  • Preparing and cooking food.
  • Making ice.
  • Giving water to pets.

Public health officials recommend boiling tap water even if it is filtered.

Hot (not boiled) soapy water can be used for dish-washing and kitchen / bathroom surface cleaning. As a precaution, add one tablespoon of bleach per gallon for those types of tasks.

Laundry water does not need to be treated.

Water for showering does not need to be treated, but do be careful not to swallow any water when bathing or showering

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