KHOU-TV in Houston is now reporting that those on the scene say the mother pleaded for help after seating her kids in the car and having it lock automatically - with the keys inside - when she closed the door.
KATY, Texas -- Shoppers who thought they had no time to spare after noticing two kids in a hot jeep Monday afternoon took matters into their own hands.
The incident happened at a strip center near North Fry Road and Little York.
Some of them tried to smash open the windows to try and free the small boy and girl.
“It was a crazy situation,” said Gabriel Del Valle, who used his cell phone to shoot video of the incident.
Del Valle said he stepped out of his nearby shop after hearing the kids crying out in desperation.
“The kids were in there crying,” said Del Valle. “I mean you would understand. It’s real hot.
Gabe said one guy used a hammer to shatter the glass.
“And even then they could barely open the doors because there was a child lock on. Kids were in the crying.”
After several minutes, the kids were freed. The children’s mother apparently accidentally locked the keys in the car as she was seating her children.
But Gabe thinks nothing justifies treating children like this.
“Even a dog can die so imagine a person,” he said.
No one called the police. In fact, Gabe said the mom pleaded with everyone and said she had made a terrible mistake.
Fortunately, it appears the children were unharmed.