NEW ORLEANS — This is part one of David Hammer's two-part investigative series called Taken for A Ride: An Eyewitness News Investigation. Part two airs 10 p.m. Friday.

The rise of charter schools in New Orleans has been controversial. Some hail it for improving public school choices after Hurricane Katrina. Others criticize it for turning public education over to private management companies and for killing neighborhood-based schooling.

But lost in the debate about this education sea-change has been a growing crisis in school bus service -- at least until very recently. The issue grabbed more attention last month when a school bus driver was caught on camera beating a student. The very next day, New Orleans officials spoke out at a public hearing about a raft of safety violations on illegally parked school buses and called for a new ordinance to give the city’s Taxicab Bureau regulatory authority.

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Meanwhile, WWL-TV was gathering thousands of public records from 90 different public charter schools across the whole New Orleans area, which are run by 52 different management companies. Seventy-eight charter schools are in the city of New Orleans, seven are in Jefferson Parish, two are in Lafourche Parish and there’s one each in Plaquemines, Tangipahoa and Washington parishes.

With the parish public school boards and the state Board of Elementary and Secondary Education (BESE) offering no direct oversight over charter schools’ bus contracts, the schools are essentially on their own to provide free transportation for tens of thousands of children.

Eleven of the 90 schools operate their own bus fleets, and nine others have a waiver that allows them to provide public transit passes or avoid providing busing altogether. The rest – 70 charter schools -- have hired 18 different private school bus companies to provide them with buses and drivers.

RELATED: Parents concerned after High School slashes school bus routes for their children

WWL-TV found few of them can show that they have strong control over those contractors.

Fifty-four of the 70 charter schools that hire out their bus service did not provide WWL-TV proof that each bus was properly insured. Twenty-nine of them did not turn over the names of the people driving their students. And of the 42 that did provide the drivers’ names, only 23 gave WWL-TV background checks for the drivers in response to a public records request.

“We should have a single point in terms of ensuring all these bus drivers are regulated, that the companies are regulated and that the vehicles that are riding down the streets of New Orleans are safe,” New Orleans City Councilwoman Kristin Gisleson Palmer said.

A Lost Bus Causes Panic

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The code violations and beating incident in New Orleans made news last month, but another incident in November in Jefferson Parish went largely unnoticed and may be more emblematic of the systemic problems.

A bus operated by national firm Durham School Services got lost Nov. 2 with six Athlos Academy of Jefferson Parish students on board, some as young as 7 years old. A substitute driver had taken one of the longest routes Durham provides, which left the West Bank school at 4 p.m. to take students to the East Bank.

Parents grew frantic as the bus failed to show up as 6:30 and 7 p.m. rolled around. They called school officials, the bus company dispatcher and police. One mother, Cheryl Earl, had lost a child in a drowning accident years before and her daughter Ce’Vanne -- so named because she was born seven years after the first child died -- was on the missing bus.

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“I just said, 'God, I'm just being honest, you cannot allow this to happen to me again,’” Earl recalled thinking. “’I cannot believe you're going to take another child from me, God. How am I going to get through this? I'm not going to get through this.'”

Earl and the Athlos Academy school board president, Ben Bourgeois, both said Durham’s dispatcher told them that night the GPS tracker on the bus wasn’t working and neither was the bus driver’s radio. But Durham spokesman Ed Flavin disputed that later to WWL-TV.

“While at one point the driver got off track, he was in constant communication with dispatch and could be tracked on our GPS system that we use for all of our buses,” Flavin said. “If at any time the two-way radio was spotty, the driver would pull over and call dispatch for guidance.”

The bus wasn’t located by police until four hours after it left the school, and it was still miles away from Ce’Vanne’s stop and others it was scheduled to have reached by 6 p.m.

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Athlos fired Durham after the incident and replaced it with a small, local company called Kids 1st Transportation.

Public records gathered by WWL-TV show Kids 1st has had its own issues.

In November, a woman claiming to be a Kids 1st school bus driver called City Hall’s 3-1-1 helpline anonymously to say she didn't feel safe driving the company's buses, according to a city email. Two weeks later, the Louisiana State Police performed a surprise inspection on eight of Kids 1st's 40 buses.

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The inspectors found 67 violations on those eight buses, ranging from no license plates and no insurance, to defective emergency exits, defective brakes, inoperative brake lights and turn signals, and even a driver who was operating a bus on a suspended license.

Orleans Parish Schools Superintendent Henderson Lewis said his school safety division requested the State Police inspection on Kids 1st, but it was the only one conducted on a charter school bus fleet this school year. Lewis said inspections need to happen more often, but that's not likely with the State Police handling them.

State Police say there are only six troopers inspecting buses in the New Orleans metropolitan area. 

Kids 1st owner Rory Askin said he had just bought the buses that the State Police inspected, and they were used, so that’s why they didn’t have license plates yet and were not up to code. He said now he's made sure all the violations have been fixed.

But that was not an isolated incident. A city sweep of school buses last August found a “Passenger” brake tag, intended for a personal vehicle, stuck on a Kids 1st bus, instead of a “Heavy Weight” vehicle inspection permit, which is what’s required for school buses. Askin said he takes his buses to a special brake tag station designated for commercial vehicles and thought a passenger brake tag was sufficient.

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The city sweep of illegally parked buses in August identified a slew of violations by several local bus companies, not just Kids 1st.

After hearing about the violations – which included padlocked emergency exits on school buses while they were transporting children, according to city officials -- Palmer said the lack of oversight is becoming a real danger.

“They're not only endangering the lives of the children and the passengers, but also other vehicles, other drivers,” she said.

Even school bus company owners like Mark Hammond of Hammond’s Transportation admit they need more oversight.

“We want to play a part in this community, we want to do better, we want to help our city out,” Hammond said.

Hammond’s Transportation serves 18 charter schools, more than any other provider, and he pushed back against City Hall’s original proposal to charge each bus a $450-per-year fee for a CPNC for-hire vehicle license.

Hammond initially spoke against the proposed ordinance and claimed the unmarked, unlicensed and padlocked buses identified in the city sweep must have been party buses.

But he backed off that assertion when questioned about it by WWL-TV. The station also obtained an email Hammond sent to the Orleans Parish School Board in August expressing concern about a proliferation of unlicensed and uninsured school buses, and he acknowledged he’s been bothered by fly-by-night bus companies that don’t follow the rules.

He said that’s why he has rallied support among his fellow bus company owners for the ordinance. At the City Council’s Transportation Committee meeting Wednesday, he and other bus company owners succeeded in getting that reduced the CPNC fee reduced to $150 per bus per year and convinced Mayor LaToya Cantrell’s administration to lower the required insurance coverage limits from $5 million per incident to $1 million.

With those changes, not a single school bus operator spoke against the ordinance, which unanimously passed the committee and will go before the full council next week. Hammond said they all recognize the fly-by-night operators and code violations need to be weeded out.

“It'll just be a matter of time before things just going to crumble because there's no one holding these people up -- or even myself (and) my company up -- to a standard of where things need to be,” Hammond said.

WWL-TV reporter David Hammer can be reached at dhammer@wwltv.com; Follow him on Twitter @davidhammerWWL