Neither snow nor rain is supposed to keep the postal service away, but residents in Harahan say the only thing they've come to count on is their mail not getting delivered. What's more, they claim postal workers are leaving buckets of mail abandoned on their street.

Resident Catherine Plunkett said she'll go days without seeing a postal worker on her block.

"I'm just wondering what's going on," Plunkett said.

She's not alone. Residents in a Harahan neighborhood say recently they can't rely on the post office to deliver their letters

"The mail service sucks," resident Darlene Schwartz said. "It's horrible. There's days we'll go without any mail at all, which there's no way that happens between magazine subscriptions, bills. You just don't not get any mail."

To make matters worse, one resident captured a photo, which shows buckets of mail left behind by a postal worker. The resident says the photo was taken on Soniat Avenue.

The US Postal Service confirmed the photo is real and said in a statement: "Special Agents immediately responded and the investigation is ongoing. The identified employee is currently in a non-duty status with the USPS."

Neighbors say even before this incident, they couldn't rely on their mail delivery service. Schwartz waited almost a month to receive a check from Las Vegas.

"It took 21 days to get here," Schwartz said. "How can that be? I could ride a horse and get there quicker than that."

While the USPS is looking into these issues, residents wonder what's been left behind.

"Who knows what we're not getting and it's been that way for awhile now," Schwartz said.

The Postal Service said in a statement this type of alleged behavior will not be tolerated and they are investigating.