WASHINGTON — Several DoorDash users were able to get free food, drinks and more after discovering a payment glitch on the app on Thursday.
A DoorDash spokesperson confirmed the glitch was due to a payment processing issue, which allowed users to "check out without an authorized form of payment." The food delivery service is actively working on compensating merchants affected by the unauthorized orders.
"We were subsequently notified that some users were placing fraudulent orders, and we immediately corrected the issue," a spokesperson said. "We work to ensure that we are always offering the highest quality of service to the communities we serve, and we sincerely apologize for any inconvenience caused by this."
Social media got quick hold of the glitch and soon became a trending topic on Twitter Thursday night. Some were sharing their free orders of food and drinks. Others shared their sentiments for missing out on the opportunity.
DoorDash has not announced whether there will be action towards those who place orders during the glitch.
Earlier this week, DoorDash's competitor GrubHub announced a partnership with Amazon.
Amazon said Prime members can now get a free one-year Grubhub+ membership. The membership usually costs $9.99 a month and gives users free delivery on orders of more than $12. The deal was announced as part of Prime Day promotions.