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Free mental health care for those impacted by Hurricane Ida

Louisiana Healthcare Connections launched a 24-hour, toll-free crisis hotline for those impacted by Hurricane Ida.

NEW ORLEANS — Hundreds of thousands of households have been impacted by Hurricane Ida, either displaced or left without power, food, water, and shelter. Those impacted may need to talk to someone for mental health help.

Ochsner Health is offering free urgent care telemedicine visits via Ochsner Anywhere Care to Louisiana and Mississippi residents who have been displaced due to Hurricane Ida through Monday, September 6.

Patients can schedule a session at https://www.ochsner.org/ochsner-anywhere-care and by emailing a request to anywherecare@ochsner.org.

The code for a free appointment is: IDA

Louisiana Healthcare Connections launched a 24-hour, toll-free crisis hotline for those impacted by Hurricane Ida.

If you were impacted by the hurricane and would like to speak to a licensed clinician, please call 1-866-595-8133 and follow the first prompt.

"This line is staffed by licensed mental health professionals who provide counseling as well as referrals to other local resources," a statement from the company said. "This service is free to the public; you do not have to be a member of Louisiana Healthcare Connections to call. Remember: for a medical emergency, always dial 9-1-1 directly."

It is common to feel distressed before and after a crisis. Emotional distress is second only to death and injury in terms of the toll disasters take within impacted communities. Most distress symptoms are temporary, but for some individuals and families, these symptoms may last for weeks or months after a natural or human-caused disaster.  

The Disaster Distress Helpline (DDH) is the nation’s only hotline dedicated to year-round disaster crisis counseling and is available to those in need of emotional support related to all-natural or human-caused disasters, including Hurricane Ida and the COVID-19 pandemic. 

Services are free, confidential, and available 24/7 across the United States and territories. Anyone experiencing distress or other mental health concerns related to disaster can call or text 1-800-985-5990 to connect with a trained DDH counselor. Spanish-speakers can call or text the hotline and press “2” for 24/7 bilingual support.  

Deaf or hard of hearing American Sign Language users experiencing disaster distress can contact the DDH through a direct videophone option via any videophone-enabled device and dialing 1-800-985-5990, or by selecting the “ASL Now” option on the DDH website at disasterdistress.samhsa.gov