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NEW ORLEANS | Latest on power, water, roads & more

RTA restores Canal Streetcar service Friday, will run along 47-Canal/cemeteries and 48-Canal/City Park until midnight daily
Credit: AP
The city is seen from the air in aftermath of Hurricane Ida, Monday, Aug. 30, 2021, in New Orleans. The power outage in New Orleans heightened the city's vulnerability to flooding and left hundreds of thousands of people without air conditioning and refrigeration in sweltering summer heat.(AP Photo/David J. Phillip)

NEW ORLEANS — Here’s the latest information on power, curfew, water, and more for Orleans Parish. Save this link and check back for updates if you live in Orleans Parish.

Do you have information that should be added to this list? Email webteam@wwltv.com

 For an emergency, call 9-1-1.


Central City / Uptown

WHO: Councilmember Brossett in Partnership with New Hope Baptist Church, Pastor Jamaal Weathersby and Second Harvest Food Bank

WHAT: Food Distribution

WHEN: Friday, September 17 at 1:30 PM *while supplies last*

WHERE: New Hope Baptist Church, 1807 Reverend John Raphael Jr. Way, New Orleans, LA 70113

7th Ward / Gentilly

WHO: Councilmember Brossett in Partnership with Ray’s on the Avenue and Restaurant Depot

WHAT: Food Distribution

WHEN: Saturday, September 18 from 1 PM - 3 PM *or while supplies last*

WHERE: Ray’s on the Avenue, 2005 N. Broad Ave., New Orleans, LA 70119

Entergy New Orleans

  • As of this morning, Entergy has restored 98% of power in Orleans Parish
  • Percentage of damage assessments complete: 100%

Department of Sanitation

  • City departments and contractors have cleared over 500+ miles of City Right-of-Ways

Solid Waste Collection

  • Curbside solid waste collection resumed last Thursday (Sept. 2)
  • With reduced staffing and heavily loaded carts, it is taking 3 times longer to collect routes
  • The City's contractors have completed collection of City-issued 95-gallon trash carts on all Mon./Thu. routes
  • We expect most Tue./Fri. routes to be completed today, with the remainder being completed on Fri.
  • Upon completion of the Tue./Fri. routes, City contractors will move to the Wed./Sat. routes, which will complete the initial first pass of the City
  • Recycling collections have been suspended until further notice so that we can focus on solid waste collections
  • We will be issuing a contract to augment the City’s solid waste collection likely by Saturday

 Debris removal continuing today

  • Residents should separate debris for removal – for details on how to separate your debris, please visit the NOLA Ready website
  • Debris contractors will be making three passes to remove debris – we don’t know yet how long it will take to make the full citywide pass and how it will be sequenced
  • As residents continue to return to the city, we will share more specific information publicly for the second and third passes
  • Debris contractors will be focused initially on clearing debris from 60 high priority locations (NOFD, NOPD, Cooling Centers, etc.)
  • There are no drop-off sites for debris


Return Transportation Assistance from State-Run Shelters

  • About 350 residents will be transported back to New Orleans today from state-run shelters
  • That will also continue tomorrow with more residents returning, including those who reside in evacuated senior apartment complexes if the facilities have been approved for re-occupancy by the State Fire Marshal
  • Once these buildings are brought into compliance, the property managers of each of the buildings will notify residents when they are able to return

Sewerage and Water Board of New Orleans (SWBNO)

Sewer Pumping Stations | Sewer Treatment Plant

  •  7 out of 84 Sewer Pump Stations are operating without Entergy power; operational through the use of bypass pump or a generator
  • East Bank Wastewater Treatment Plant operations continue to progress towards normal status
  • Residents can wash and flush as needed; reminder not to flush baby wipes, “flushable” wipes, paper towels, etc.

Drainage and Power Equipment Status

  • Entergy power has been restored to the Carrollton Water Plant
  • All drainage pumping stations and all underpass pumping stations are back on Entergy power
  • 95 of 99 drainage pumps available for service
  • Reminder for residents to clear debris from catch basins

Drinking Water

  • Water Pressure and water quality are stable – Orleans Parish is NOT under a precautionary boil water advisory
  • Water Plant in Algiers supplying neighboring parishes with water via filling stations in partnership with the Louisiana Department of Health
  • Entergy power has been restored at the Carrollton Water Plant; all substations (Hamilton, Sycamore, Claiborne) are being powered by Entergy

Customer Service | Emergency Hotline

  • Call 52-WATER or visit www.swbno.org to report water and sewer emergencies; sewer back-ups, water leaks and low or no water pressure


City Courts

  • The Orleans Parish Civil District Court, First City Court, Second City Court, and Criminal District Court will remain closed until Sunday, Sept. 19; will resume normal operations Monday, Sept. 20
  • The Orleans Parish Juvenile Court, along with Municipal and Traffic Courts remain closed until further notice
  • Cases scheduled to be heard during the closure will be rescheduled as soon as possible

Community Resources and Assistance


 Regional Transit Authority

  • RTA streetcar service along the Canal Streetcar line has been restored
  • Beginning Friday, Sept. 10 at 5:45 a.m., streetcar service will run along the 47-Canal/Cemeteries and 48-Canal/City Park until midnight daily
  • Operating hours will be extended on all bus and streetcar routes to midnight
  • The service hours extension includes the 12-St. Charles which continues to operate bus service along the line
  • A terminal-to-terminal bus bridge between Algiers Point and Canal Street will supplement the Algiers Point-Canal Street ferry until ferry service resumes at the interim ferry terminal location at Mardi Gras World
  • The shuttle will operate daily from 6:00 a.m. to 6:30 p.m. with the first bus leaving the Algiers Point ferry terminal
  • The agency will return to regular daily Saturday service along all bus and streetcar routes on Sunday, Sept. 12 and fares will be reinstated
  • For more information, visit www.norta.com or call Rideline at 504-248-2900

Blue Bikes

  • Blue Bikes will resume normal operations at 7 a.m. tomorrow, Friday, Sept. 10
  • Visit their website for more information: https://bluebikesnola.com/

Cooling Centers

  • Are now closed

PODs (MREs, water, ice):

  • Are now closed 

Blue Tarp Distribution

  • The U.S. Army Corp of Engineers is providing blue tarps for Orleans Parish residents who sustained roof damage
  • Residents registered for the Blue Roof Program are reminded to beware of scammers
  • Blue Roof representatives never solicit your participation, nor will they ask for Social Security, bank account numbers or any compensation for this service
  • Visit Blue Roof Information (army.mil) for information on how to retrieve a blue tarp

City of New Orleans Gas Map

  • Check out the map of open gas stations, compiled by the City of New Orleans at nola.gov/gasmap
  • This information is self-reported by gas station owners and operators; map will be updated as additional information becomes available
  • Visit nola.gov/gas and complete the form to add your operational business to the map

COVID-19 Testing Site

The Louisiana National Guard will continue to provide rapid COVID-19 testing this Saturday and Sunday at the Central City Senior Center.

  • Central City Senior Center (2101 Philip St.), 10 a.m.- 4 p.m.

Southeast Louisiana Legal Services (SLLS)

  • Free legal service is available for Hurricane Ida impacted residents for the following:
  • Landlord-Tenant Problems
  • Disaster Food Stamps Denials
  • Disaster Unemployment Benefits
  • Contractor Fraud
  • Power of Attorney
  • Insurance Disputes
  • FEMA Disputes
  • Family Law
  • Foreclosures
  • Successions
  • Bankruptcy
  • Notarization
  • Contact the Southeast Louisiana Legal Services at:
  • Disaster Helpline - 1-844-244-7871 or at slls.org

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