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Entergy offering $150 bill credit — See if you qualify

The application process is scheduled to open on Aug. 17.

NEW ORLEANS — Entergy is partnering with the United Way to offer a one-time $150 utility bill credit to qualifying customers.

According to the utility company, Entergy New Orleans and Entergy Louisiana have committed nearly $4.4 million to the Louisiana United Way for bill payment assistance.

Customers with a household income of up to 250% of the federal poverty level, which equates to:

  • $33,975 for a household of 1
  • $45,775 for a household of 2
  • $57,575 for a household of 3
  • $69,375 for a household of 4
  • $81,175 for a household of 5
  • $92,975 for a household of 6
  • $104,775 for a household of 7
  • $116,575 for a household of 8

Qualifying customers must live in Orleans, Jefferson, St. Bernard, Plaquemines, Tangipahoa, St. Tammany and Washington parishes.

Entergy said the application process will open on Aug. 17. To apply, visit United Way SELA's website or call the United Way at 211.

Qualifying customers will need to have a photo ID, such as a driver's license or passport and one of the following for each income earner in the house that is 18-or-older:

  • First page of 2021 tax return(s)
  • 2021 W2(s)
  • Last paystub(s)
  • Social Security Administration 1099 or 1042S form(s)

Last month, Entergy and the New Orleans City Council both agreed to suspend shutoffs in New Orleans through Nov. 1 due to the skyrocketing utility bills customers are receiving this summer.

The moratorium in New Orleans doesn’t erase outstanding bills and customers are urged to pay them if possible. 

Entergy points to high temperatures, natural gas prices, expiring bill credits, and inflation as big factors in what the company calls "the highest electric bills ever seen."

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